Returns & Exchanges
At Kodo Kids, we want your little ones to love their new outfits, which is why we offer a 30-day window for easy returns or exchanges on all unworn items with original tags. We are committed to ensuring every piece meets your expectations for quality and style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Shipping Label
After your request is approved, download and print the prepaid return shipping label provided via email.
- 3.Pack Your Items
Securely place the unwashed and unworn garments in their original packaging, ensuring all hangtags are still attached.
- 4.Drop Off and Track
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.